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DTF - Meeting_SiteVisit_RCLS - 8_9_18

BCCLS Delivery Task Force

Ramapo Catskill Library System Headquarters

Middletown, NY Site Visit, 8/9/18


In attendance: Stephanie Bellucci, Chairperson, Kurt Haedler, Terrie McColl, Gerry McMahon, Judah Hamer, Peter Coyl, Eric Losuakas, Gretchen Kaser and Ellen O’Keefe.


Met with Robert Hubsher, Executive Director and Chuck Conklin, Supervisor of Delivery & Maintenance.


Libraries in New York are funded within NY State Educational segment. Cannot compare funding with New Jersey.


RCLS has 47 member libraries:

  • Moves 3.3 million items/year.

  • $800,00-$900,000 is their annual delivery cost.



  • Own six diesel vans. One van is for backup.

  • Diesel is cheaper to operate. Fuel is purchased with local arrangement.

  • Vans have windows to help with forward sorting. LED lighting added.

  • Driver is assigned same vehicle. Drivers rotate routes. Cross trains each driver.

  • Reserve fund in place for vehicles.

  • Maintenance is not cost-prohibitive.



  • One full time manager (Chuck) who drives if absolutely necessary .Two week training period. Weeds out some.

  • Four full time drivers (with benefits) & two part time (no benefits) drivers.

  • Start at approximately $18/hour. Salary steps eventually arrive to $25/hour.



  • Custom-made boxes from Quality Holdings in Georgia. $95/box plus shipping. Many containers are more than 20 years old.



  • Drivers arrive at 7:00 am and leave facility by 8:30 am; end 2:30-3:30 pm.

  • 90 minute delayed library opening is breaking point; after that, it leads to overtime.



  • 10-12 stops per day

  • Rockland County is a microcosm of BCCLS

  • Forward sorting is done at libraries and by drivers on trucks. Most libraries receive items next day.

  • 1/3 of their delivery is ILL.

  • 2/3 of their delivery are returns.


Submitted by Ellen O’Keefe


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