Home » Categories » Policies & Procedures » Lend and Send

Requests

Initiating Requests 

Policy:

Requests for materials, and their delivery, may be initiated by the patron, the patron's home library, or the requesting library. Hold requests must be placed by all libraries for any patron presenting a valid unrestricted BCCLS library card.

A patron can have 25 requests at one time.

Restricted Cards

Policy:

Pay, Courtesy, and Institutional Card holders are blocked from placing requests in the PAC. Libraries may place item-level holds on their own material for their restricted card holders.

Bulk Requests

Policy:

Libraries wishing to request bulk amounts of a title for their book clubs must place duplicate requests via the client for the book club card. Libraries filling requests for book club cards should treat the request as any other.  

Declining Requests

Policy:

Libraries unable or unwilling to fill hold requests should decline then reactivate the request. 

  

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
Damaged, Incomplete, and/or Mislinked Materials
Viewed 5401 times since Tue, Aug 6, 2013
Materials in Use for In-House Programs
Viewed 859 times since Tue, Aug 6, 2013
Check In
Viewed 1359 times since Tue, Aug 6, 2013
Unclaimed and “Missing in Action” items
Viewed 256 times since Mon, Jan 29, 2018
Delivery
Viewed 1510 times since Tue, Aug 6, 2013
Resource Sharing
Viewed 1409 times since Tue, Aug 6, 2013
Claims Returned/Claims Never Had
Viewed 1136 times since Tue, Aug 6, 2013
Loan Periods
Viewed 1096 times since Tue, Aug 6, 2013
Materials Lost in Delivery
Viewed 1391 times since Thu, Sep 12, 2013
Overdue Notices
Viewed 1132 times since Tue, Aug 6, 2013