Home » Categories » Policies & Procedures » Lend and Send

Claims Returned/Claims Never Had

Use of Claims Returned/Claims Never Had

Policy:

Use of the claims returned and claims never had function is determined by the item owning library.

An item checked out to a patron can be marked "claims returned" to indicate that the patron is sure that the item has been returned, although the item was not checked in, and the item cannot be located.

ONLY the OWNING library can declare an item claims returned or claims never had.  

Compensation

Policy:

If the owning library does not wish to mark the item claims returned or claims never had according to their local policy, the patron will be liable for the cost of the item. If the patron has not paid for the item, a four month bill may be issued to the patron's home library by the owning library.

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
Renewals
Viewed 1652 times since Tue, Aug 6, 2013
Damaged, Incomplete, and/or Mislinked Materials
Viewed 7097 times since Tue, Aug 6, 2013
Materials Lost in Delivery
Viewed 1641 times since Thu, Sep 12, 2013
Check Out
Viewed 2061 times since Tue, Aug 6, 2013
Resource Sharing
Viewed 1746 times since Tue, Aug 6, 2013
Unclaimed and “Missing in Action” items
Viewed 558 times since Mon, Jan 29, 2018
Delivery
Viewed 2015 times since Tue, Aug 6, 2013
Loan Periods
Viewed 1629 times since Tue, Aug 6, 2013
Materials in Use for In-House Programs
Viewed 1079 times since Tue, Aug 6, 2013
Check In
Viewed 1642 times since Tue, Aug 6, 2013